Service etiquette
Intercity Mobile Therapists is a professional mobile massage service for Edinburgh and Glasgow.
All therapy services on InterCityMT.com are completely therapeutic and of a non-sexual nature.
Before the treatment.
We recommend you have at least two or three medium to large clean towels ready. These are to be used on the massage table and over your body.
Your requested therapist will arrive at the place and time you requested. In the unlikelihood that your therapist is running late you will be notified either by the therapist or IMT team.
Please show the therapist where you would like the treatment to take place and allow them to setup the treatment table then allow them to leave the room so you can get undressed in privacy.
The therapist will only re-enter once you are ready.
You can undress to a level you are comfortable with but you are required to wear underwear at all times.
Requests to be inappropriately uncovered will not be tolerated by the therapist.
Your therapist will ask you a few questions and ask that you complete the client consultation form so they can best provide their service to your needs.
Please make your therapist aware of any injuries and allergies and areas that you want them to focus on.
Continue to communicate through the treatment if required to request a change in pressure or if you feel any pain.
Deep tissue and sports massages can incur pain afterwards which subside after 24-48 hours.
After the treatment
The therapist will leave the room and allow you 5 minutes to slowly sit up and get dressed.
Regular treatments are recommended to ensure a healthy body and mind. You can book through website, app or call customer services team.
If you are not completely satisfied with the service provided the please email support@intercitymt.com
How it works.
We come to you. At home, work or hotel.
You simply book online at www.intercitymt.com, on the app via mindbody at (https://www.mindbodyonline.com/get-the-mindbody-app)
or give us a call.
Pick a treatment, date, time of appointment and select a therapist.
Availability can vary and is subject to change but we aim to have slots available everyday with good coverage throughout the day.
You will recieve a confirmation email upon booking detailing your treatment information.
Cancellation
If you wish to cancel or change your appointment, the policy is as follows.
24 hours or more from treatment start time - Change date or Refund
12 hours or less from treatment start time - Change date or 70% refund
4 hours or less from treatment start time - Non refundable. Please contact IMT
In all instances that you would like to cancel your treatment please contact us at info@intercitymt.com
Booking amendments
Changing a booking time and or date can be requested which will be subject to the above cancellation policy. Please contact customer support.
Prices
All prices quoted on this site and on the app are full and are inclusive of everything required for your booking with no hidden fees.
Treatments can be booked between 8:00am to 11:00pm, 7 days a week including holidays.
If you do not find a suitable time, please contact info@intercitymt.com and we will aim to provide you a solution or an alternative suitable time.
Payment
Payment for all services and products provided by Intercity Mobile Therapists Ltd are online only. We do not accept cash.
Your payment and details are handled securely through Mindbody and our payment merchants Paysafe (Treatments) and Stripe (Products)
You can find out more about these services by reading our privacy policy and terms and conditions.
Distance
Intercity Therapists cover city centre Edinburgh and Glasgow as well as surrounding areas. If you have any doubt about coverage in your area, please get in touch at support@intercitymt.com.
If you are outside of our operating area special arrangements may be made with you. This will be decided before the booking arrangements have taken place.
Intercity Mobile Therapists is a professional mobile massage service for Edinburgh and Glasgow.
All therapy services on InterCityMT.com are completely therapeutic and of a non-sexual nature.
Before the treatment.
We recommend you have at least two or three medium to large clean towels ready. These are to be used on the massage table and over your body.
Your requested therapist will arrive at the place and time you requested. In the unlikelihood that your therapist is running late you will be notified either by the therapist or IMT team.
Please show the therapist where you would like the treatment to take place and allow them to setup the treatment table then allow them to leave the room so you can get undressed in privacy.
The therapist will only re-enter once you are ready.
You can undress to a level you are comfortable with but you are required to wear underwear at all times.
Requests to be inappropriately uncovered will not be tolerated by the therapist.
Your therapist will ask you a few questions and ask that you complete the client consultation form so they can best provide their service to your needs.
Please make your therapist aware of any injuries and allergies and areas that you want them to focus on.
Continue to communicate through the treatment if required to request a change in pressure or if you feel any pain.
Deep tissue and sports massages can incur pain afterwards which subside after 24-48 hours.
After the treatment
The therapist will leave the room and allow you 5 minutes to slowly sit up and get dressed.
Regular treatments are recommended to ensure a healthy body and mind. You can book through website, app or call customer services team.
If you are not completely satisfied with the service provided the please email support@intercitymt.com
How it works.
We come to you. At home, work or hotel.
You simply book online at www.intercitymt.com, on the app via mindbody at (https://www.mindbodyonline.com/get-the-mindbody-app)
or give us a call.
Pick a treatment, date, time of appointment and select a therapist.
Availability can vary and is subject to change but we aim to have slots available everyday with good coverage throughout the day.
You will recieve a confirmation email upon booking detailing your treatment information.
Cancellation
If you wish to cancel or change your appointment, the policy is as follows.
24 hours or more from treatment start time - Change date or Refund
12 hours or less from treatment start time - Change date or 70% refund
4 hours or less from treatment start time - Non refundable. Please contact IMT
In all instances that you would like to cancel your treatment please contact us at info@intercitymt.com
Booking amendments
Changing a booking time and or date can be requested which will be subject to the above cancellation policy. Please contact customer support.
Prices
All prices quoted on this site and on the app are full and are inclusive of everything required for your booking with no hidden fees.
Treatments can be booked between 8:00am to 11:00pm, 7 days a week including holidays.
If you do not find a suitable time, please contact info@intercitymt.com and we will aim to provide you a solution or an alternative suitable time.
Payment
Payment for all services and products provided by Intercity Mobile Therapists Ltd are online only. We do not accept cash.
Your payment and details are handled securely through Mindbody and our payment merchants Paysafe (Treatments) and Stripe (Products)
You can find out more about these services by reading our privacy policy and terms and conditions.
Distance
Intercity Therapists cover city centre Edinburgh and Glasgow as well as surrounding areas. If you have any doubt about coverage in your area, please get in touch at support@intercitymt.com.
If you are outside of our operating area special arrangements may be made with you. This will be decided before the booking arrangements have taken place.
